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Frequently Asked Questions

Everything you need to know before booking your first clean.

Do I need to be home during the clean?

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No. Most clients provide a key or secure access code. All our staff are background checked for your complete peace of mind.

Are you pet-friendly?

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Absolutely! We love pets and our staff are trained to work safely around all animals. Our products are also non-toxic and safe for pets.

What happens if I'm not satisfied?

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Our Worry-Free Guarantee means if any area is not cleaned to your satisfaction, call us within 24 hours and we'll re-clean it at no extra cost.

Do you bring your own supplies?

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Yes! We bring all professional-grade, eco-friendly cleaning supplies and equipment. You don't need to provide anything.

How do I book a service?

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Simply fill out our contact form, email us at hello@clearharborcleaning.ca, and we'll get back to you within 2 hours.

Are you insured and bonded?

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Yes, Clear Harbor Cleaning is fully licensed, insured, and bonded. We take the safety and security of your property very seriously.